Saturday, September 2, 2023

A Reflection on Conflict Resolution

Conflict lies in people's heads, not in objective reality. 
People tend to assume that whatever they fear, 
the other side intends to do. 
Blaming someone for a conflict locks both parties into a position.
Being locked into a position leaves no room for legitimate discussion.
People locked into a position can only attack the other's position.
Under attack, people become defensive, cease to listen and strike back. 
Seeing the reality as each side sees it opens the way to a solution.
A solution is only possible when merits and interests, rather than positions, are discussed.


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